Building Tomorrow’s Workforce—One Service Role at a Time
Customer Service Training (VCCP Program)
Our flagship ViKAM Certified Customer Professional (VCCP) program is a 4-week, instructor-led course designed to prepare young adults for real-world customer-facing roles.
Certification
Students who complete our program earn the VCCP certificate, a mark of professionalism recognized by top employers. The certificate proves readiness, reliability, and service excellence.
Job Placement
We connect certified ViKAM graduates with trusted employers across sectors such as:
Corporate Training for Companies
ViKAM offers customized staff training for businesses wanting to upskill their front-line teams. Whether in-house or remote, we tailor sessions for all service industries.
Youth Employment Partnerships
We collaborate with NGOs, schools, and government programs to offer sponsored training and employment pathways for underserved youth.
Customer Service Audit Services
We provide professional Customer Service Audits to help businesses assess and improve the quality of their service delivery.
How it works
Three Easy Steps
1
Enroll
Sign up online or in person for the ViKAM Certified Customer Professional (VCCP) program.
2
Train & Certify
Complete 4 weeks of practical, instructor-led training and earn your VCCP certificate.
3
Get Hired
We connect you to real job opportunities with our partner companies in telecom, hospitality, retail, and more.
Standard
ZMW1500
Hybrid
ZMW2000
Together We Can Do More
Call me today at
(260) 973685405
